Cookie Policy

Welcome to the website of Shenzhen TwoTrees Technology Co., Ltd. (“we,” “us,” or “TwoTrees”). To provide you with a better experience, we use cookies and similar tracking technologies. This Cookie Policy explains what cookies are, how we use them, and the choices you have regarding their use. Unless otherwise stated in this policy, our Privacy Policy will apply to our processing of data collected via cookies.

What are Cookies?

Cookies are small pieces of text used to store information on web browsers. They are stored on your computer, phone, or other devices to remember information about you, such as your login details, preferences, and browsing activities. Other technologies, including data stored on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as “Cookies.”

Why Do We Use Cookies?

We use cookies if you have an account with TwoTrees, use TwoTrees products (including our website and apps), or visit other websites and apps that use TwoTrees services. Cookies enable us to provide TwoTrees products to you and to understand the information we receive about you, including your use of other websites and apps, whether or not you are registered or logged in.

Types of Cookies We Use

Our use of cookies may change over time as we improve and update TwoTrees products, but we generally use them for the following purposes:

  • Authentication

We use cookies to verify your account and determine when you’re logged in so we can make it easier for you to access TwoTrees products and provide you with the appropriate experience and features.

For example, cookies help us remember your browser so you don’t have to keep logging in and to facilitate your logging in via third-party apps and websites.

  • Security, Site, and Product Integrity

We use cookies to help keep your account, data, and the TwoTrees products safe and secure.

For example, cookies can help us identify suspicious activities, such as multiple failed login attempts, and may require additional authentication if your account is potentially compromised.

  • Advertising

We work with third-party service providers and business partners to deliver advertising content on our website and manage advertisements on other websites. Third-party service providers and partners may use cookies to collect data about your online activities and browsing habits to deliver relevant ads tailored to your interests.

  • Site Features and Services

Cookies enable the functionality that helps us provide TwoTrees products, including remembering your preferences, providing customized content, and suggesting relevant content.

For example, cookies help us store your language preference or keep track of your interactions with our content.

  • Performance

We use cookies to provide you with the best experience possible by understanding how fast our pages load for different users and optimizing content delivery.

For example, cookies help us understand your device’s screen size and resolution, allowing us to render content optimally.

  • Analytics and Research

Cookies help us understand how people use TwoTrees products, allowing us to improve them.

For example, cookies can help us analyze which parts of our services are most useful and engaging and identify areas that could be improved.

Third-Party Cookies

We may also use third-party cookies from partners who help us provide and improve our services, including for advertising, analytics, and social media integration. For instance, cookies such as _ga (Google Analytics) help us measure traffic and usage statistics.

Cookie Retention Period

The cookies we use have different retention periods. Session cookies are deleted when you close your browser, while persistent cookies remain until they expire or you delete them. We set cookies with a maximum lifespan of 182 days unless otherwise stated.

Do We Need Your Consent for the Storage of Cookies on Your Device?

We will request your consent to store cookies on your device unless cookies are essential for transmitting communication or are strictly necessary to provide a service you have requested. You can withdraw your consent at any time by adjusting your cookie settings accessible at the bottom of the page.

How Can You Manage Cookies?

You can manage your cookie preferences by visiting our “Cookie settings” page at the bottom of the website. Please note that you may need to refresh the page for your settings to take effect. Most browsers also provide a way to set your cookie preferences, usually found in the “options” or “preferences” menu. For additional information, refer to the links below:

Google Chrome: Manage cookies
Microsoft Edge: Manage cookies
Apple Safari: Manage cookies
Mozilla Firefox: Manage cookies
Opera: Manage cookies

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements or our services. Any changes will be posted on our website, and where required, we will notify you and request your consent again.

Contact Us

If you have any questions or comments about our use of cookies, please contact us at:

Email: service@twotrees3d.comm
Mail: Shenzhen Two Trees Technology Co., Ltd., 402, Building 11, No.9 Qilin Road, Bantian Street, Longgang District, Shenzhen, 518000, Guangdong, China.

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