Terms of Use
Last updated as of 6 Sept 2024
his website is operated by Shenzhen TwoTrees Technology Co., Ltd. Throughout the site, the terms “we,” “us,” and “our” refer to Shenzhen TwoTrees Technology Co., Ltd. By accessing this website or purchasing our products or services, you agree to comply with the following Terms of Use (“Terms”).
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access the website or use our services. By accessing or using any part of the website, you agree to be bound by these Terms.
Before using our services, please carefully read the product and software installation and usage instructions. Failure to follow the instructions may result in injury or damage. By using our products, you acknowledge that you have read and accepted these instructions and all Terms.
We reserve the right to modify these Terms at any time without prior notice. Please check this page periodically for updates. Your continued use of the website after any changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform to sell our products and services to you.
1. GENERAL CONDITIONS
By using our Service or products, you confirm that you are of legal age in your state or province of residence, or that you are of legal age and have consented to allow any minor dependents to use the Service provided by the site. You may not use our Service for any illegal or unauthorized purposes, nor violate any laws in your jurisdiction while using the Service (including but not limited to copyright laws).
We are not responsible if the information on this site is not accurate, complete, or current. The material provided is for general information only and should not be solely relied upon for making decisions. Always consult primary, more accurate, or more up-to-date sources. Any reliance on the information on this site is at your own risk. The site may contain historical information, which is not current and is provided only for reference. We reserve the right to modify the content of this site at any time but have no obligation to update any information. It is your responsibility to monitor changes to our site.
You are responsible for your conduct while using our Service and agree not to disrupt the normal operation of the website or harm the interests of the state, the public, or other users. You must not transmit any worms, viruses, or other destructive code. If you are reported by us or other users for violating any Terms, you may face warnings, restrictions, or bans on using some or all of the Service. We reserve the right to refuse service to anyone at any time for any reason.
2. ONLINE STORE TERMS
We reserve the right to refuse any order you place. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. This includes orders from the same customer account, credit card, or shipping and billing addresses. If we change or cancel an order, we will attempt to notify you using the email or phone number provided at the time of purchase. We may also limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
Your use of our Service or purchase of our products is for personal or family use only. You agree not to decompile, disassemble, reverse engineer, reproduce, duplicate, copy, sell, resell, or exploit any part of the product, Service, or website content without our express written permission.
3. PERSONAL INFORMATION
You acknowledge and agree that, in certain cases, your content (excluding credit card information) may be transmitted unencrypted over networks, such as: (1) during transmission across different networks; (2) when necessary adjustments are made to comply with technical requirements of various networks or devices. However, credit card information will always be encrypted during network transmission.
You agree to authorize us to use your personal information to send you event notifications and related commercial information via email, SMS (if you have opted into our SMS service), or other lawful means. When using telecommunication service providers, you also agree to receive service notifications, promotional, or advertising information from us or our partners through value-added service systems or other channels. If you wish to stop receiving such information, you may follow the instructions provided in the email or contact us through the contact details provided at the bottom of this agreement.
4. THIRD-PARTY LINKS
Certain content, products, and services available through our Service may include materials from third parties. Links to third-party websites on this site may direct you to sites not affiliated with us. We do not examine or evaluate the content or accuracy of these third-party materials and have no responsibility or liability for them. This includes any harm or damages related to the purchase or use of goods, services, resources, or transactions made through third-party websites. Please review third-party policies and practices carefully before engaging in any transactions. Any complaints, claims, or questions about third-party products should be directed to the third party.
5. OPTIONAL TOOLS
Optional tools or features may be made available to enhance your experience with our Service. These tools are provided as additional options and are not required to use our core services. Use of any optional tools is at your own discretion and risk. We do not guarantee the functionality, accuracy, or availability of these optional tools and are not responsible for any issues or damages that may arise from their use. Please review any additional terms or instructions provided for these optional tools before use.
6. INTELLECTUAL PROPERTY
We are the sole and exclusive owner of all rights and titles to the Service and products. You are not granted any rights to use patents, copyrights, trade secrets, trademarks, or any other rights related to our Service or products without our written permission. You agree not to apply for or register intellectual property rights, including but not limited to patents, trademarks, copyrights, domain names, or other intellectual property rights in any country for the use of our Service and products.
Ownership of any works created using our materials, information, or services (referred to as “derivative works”) will be shared between us and the users. This includes works created using our current or future services and tools.
Your own re-creation of derivative works (including adaptation, compilation, etc.) requires our consent. You cannot claim independent copyright, trademark, or any other proprietary rights for such new works, nor use, resell, distribute, assign, or sublicense them without our consent.
7. TECHNICAL SUPPORT
Except as expressly permitted in the Warranty Statement, we are not obligated to provide any technical support for the products described in these Terms, beyond what is required by law. Any oral or written information or opinions provided by us or our authorized representatives do not constitute a warranty.
8. DISCLAIMER OF WARRANTIES
Our Service and products are provided on an “as is” and “as available” basis. We make no warranties or guarantees regarding the Service or products, including but not limited to their quality, accuracy, reliability, or availability. We do not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components. Any use of the Service or products is at your own risk. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
9. LIMITATION OF LIABILITY
We are not responsible for any issues with product use resulting from abuse, misuse, or unauthorized modifications.
To the extent not prohibited by applicable law, under no circumstances shall we, our employees, licensors, or affiliates be liable for any loss of profits, revenue, sales, data, or costs of procuring substitute goods or services. This includes property damage, personal injury, business interruptions, loss of business information, or any special, direct, indirect, incidental, economic, punitive, special, or consequential damages, however caused, whether arising under contract, tort, negligence, or other legal theories related to the use of or inability to use our products. This applies even if we or our licensors or affiliates were advised of the possibility of such damages. Some jurisdictions do not allow limitations on liability for personal injury or incidental or consequential damages, so this limitation may not apply to you.
In no event shall our total liability to you for all damages exceed the amount you paid for the product.
Laws in some countries or regions may not allow the exclusion or limitation of certain warranties, guarantees, or liabilities. If such laws apply to you, all or part of the exclusions or limitations in these Terms may not apply, and you may have additional rights. Nothing in these Terms affects your legal rights as a consumer that cannot be altered or waived by contract.
10. CHANGES TO TERMS OF USE
You can access the most recent version of the Terms of Service at any time on this page. We have the right to update, modify, or replace any part of these Terms at our discretion by posting changes on our website. It is your responsibility to periodically review our website for any updates. Continued use of our website or services after any changes to these Terms constitutes acceptance of those changes.
11. ENTIRE TERMS
These Terms and Privacy Policy constitute the entire agreement between you and us regarding your use of the Products posted on this site or related to the Service. You may also be subject to additional terms and conditions when you use or purchase open source software, third-party content, or other services.
12. DISPUTE SETTLEMENT AND GOVERNING LAWS
The confirmation, interpretation, modification, fulfillment, and dispute resolution of these Terms are governed by the laws of the People’s Republic of China. If any disputes arise from the content or performance of these Terms, they should be resolved through friendly negotiation. If a dispute cannot be resolved through negotiation, any legal action or proceeding arising out of or related to these Terms shall be exclusively brought in the courts located in Longgang District, Shenzhen, China. You may not transfer or assign these Terms without the prior written consent of Shenzhen TwoTrees Technology Co., Ltd., and any such attempt shall be null and void.
13. CONTACT TWOTREES
If you have any questions, comments, or suggestions, please contact us via online support or email us at [service@twotrees3d.comm](mailto:service@twotrees3d.comm).